Products

Help us understand what matters most when choosing an urn.

Choosing an urn is deeply personal, and we want to make it easier. This short, anonymous survey takes about three minutes and helps us better support families like yours.

As a thank you, you'll receive a 5% discount code on the final screen. No email required.

Step 1 of 11

What stage are you at in choosing an urn?

Just starting to look

Comparing a few options

Almost ready to purchase

Waiting until I need one

Not sure yet

Step 2 of 11

Who is the urn for?

A person

A pet

Prefer not to say

Step 3 of 11

What matters most to you when choosing an urn?

Choose up to 3.

Design and overall look

Material

Size

Colour

Price

How it fits into its environment

That it feels right for my loved one

Shipping speed

Made locally

Reviews and brand trust

Return or exchange policy

Other

Step 4 of 11

Of those, what is the single most important?

Choose one.

Step 5 of 11

What are you least sure about right now?

Choose all that apply.

Which size to choose

What the material looks and feels like

Whether the colour will look right in person

Where it would live or be placed

Whether it feels right for my loved one

How quickly it would arrive

How ashes are placed inside

Whether the price is fair

Whether I can return or exchange it

Whether it closes securely

Other

I feel confident overall

Step 6 of 11

What is the main thing holding you back right now?

Choose one.

Price

Need to talk with family first

Not emotionally ready to decide

Still comparing other options

Waiting until I need it

Nothing in particular

Other

Step 7 of 11

As you decide, are you mostly focused on Fauna, or also weighing other options?

Fauna is the main one I've looked at

I've glanced at a couple of others

I'm actively comparing several

Not sure

Step 8 of 12

Where have those other options been?

Choose all that apply.

A funeral home

A crematorium

A vet or pet cremation service

Other online urn shops

A large marketplace (Amazon, Etsy etc.)

A local store or memorial shop

A big-box or general retailer

Other

Step 8 of 11

Which best describes your situation right now?

Working with a funeral home

Working with a crematorium directly

Working with a vet or pet cremation service

Handling everything myself

I already have the ashes and am replacing or upgrading an urn

Not sure yet

Other

Prefer not to say

Step 9 of 11

How does our pricing feel to you?

Lower than expected

Fair

A little higher than expected

Much higher than expected

I'm not sure

I haven't looked closely at pricing yet

Step 10 of 11

Are there things you wish Fauna offered?

Choose up to 3.

Personalization or engravingName, dates, a short message

Custom or made-to-order designs

More colour options

More design or style options

A larger size

A smaller or keepsake size

A companion sizeHolds two

A more affordable option

A more premium, higher-end option

Something else

Nothing, the current range works for me

Step 11 of 11

Is there anything you still feel unsure about?

Optional. We would be grateful to hear what might help you feel more confident choosing the right urn.

Thank you

Your response means a lot.

We read every response and use them to make Fauna more helpful for families like yours. Your 5% discount is ready — it will be applied automatically when you continue shopping.

Your 5% discount FA53291

The code will be pre-filled at checkout. Keep a note of it as a backup.

Continue shopping — 5% off applied

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